Privacy Policy

Last updated: July 29, 2026

Solyra® Azalea Lights ("we," "our," or "us") operates the website https://solyraazalealights.com. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or make a purchase from our site.

1. What Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Your name, email address, shipping address, billing address, and phone number.
• Payment Information: Details necessary to process your payment, such as credit card numbers or other payment account information. Please note that we do not store full payment card details on our servers; this information is securely processed by our third-party payment processors.
• Order Information: Details about the products you purchase, order history, and transaction details.
• Technical Data: Your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, including pages viewed, links clicked, and time spent on our site.
• Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

2. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
• Create an account on our website.
• Place an order for our products.
• Subscribe to our newsletter or marketing communications.
• Enter a competition, promotion, or survey.
• Give us feedback or contact us.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta, TikTok, Snapchat), and payment and delivery services.

3. Purpose of Data Collection

We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
• Customer Service: To provide customer support, respond to your inquiries, and manage your account.
• Marketing and Promotions: To send you marketing communications, newsletters, and promotional offers that may be of interest to you, where you have opted in to receive them.
• Website Improvement: To analyze how our website is used, improve its functionality, and personalize your experience.
• Analytics: To understand website traffic, user behavior, and to measure the effectiveness of our content and advertising.
• Ad Targeting: To deliver relevant advertisements to you on our website and third-party platforms based on your interests and browsing history.
• Security and Fraud Prevention: To protect our website, customers, and business from fraud and other illegal activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal data with the following categories of third-party service providers to help us operate our business and provide our services:

• Payment Processors: Such as Stripe, PayPal, or other secure payment gateways, to process your payments. They receive your payment information directly.
• Shipping Carriers: Such as USPS, UPS, FedEx, or DHL, to deliver your orders. They receive your name, shipping address, and contact information.
• Analytics Providers: Such as Google Analytics, to track and report website traffic and user behavior. They collect data like IP address, device information, and usage data.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, to display targeted advertisements and measure ad campaign performance. They may receive data collected via tracking pixels and cookies.
• Email Marketing Services: To send newsletters and promotional emails. They receive your email address and name.
• Customer Support Platforms: To manage customer inquiries and support tickets.
• Fraud Prevention Services: To detect and prevent fraudulent transactions.

We ensure that all third-party service providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. Cookies are small text files placed on your device when you visit a website.

Types of Cookies We Use:

• Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: May be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Data Retention Period

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we typically retain order information for a minimum of 7 years for tax and accounting purposes. Marketing consent data is retained until you withdraw your consent.

7. Your Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Correction (Rectification): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion (Erasure): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Sale (CCPA): California residents have the right to opt-out of the “sale” of their personal information. Solyra® Azalea Lights does not sell your personal information in the traditional sense. However, the sharing of data with advertising partners for targeted advertising may be considered a “sale” under CCPA. You can opt-out of such sharing through our cookie consent tool or by contacting us.

To exercise any of these rights, please contact us at support@solyraazalealights.com. We will respond to your request within a reasonable timeframe, typically within one month.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@solyraazalealights.com

Website: https://solyraazalealights.com