Shipping Policy

Last updated: July 29, 2026

Thank you for shopping with Solyra® Azalea Lights! We are committed to delivering your beautiful solar azalea lights efficiently and securely. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.

3. Domestic Shipping

For orders shipped within the United States, estimated delivery times are typically 5-10 business days from the date of shipment. We primarily use USPS and UPS for domestic deliveries. The specific carrier will be chosen based on efficiency and service availability for your location.

4. International Shipping

For international orders, estimated delivery times are typically 10-25 business days from the date of shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and progress of your delivery directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Solyra® Azalea Lights is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, customs processing, or other events beyond our control. We appreciate your patience and understanding in such circumstances.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these types of addresses can only be serviced via USPS. If you provide a P.O. Box or APO/FPO address, your order will automatically be shipped with USPS.

8. Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us at support@solyraazalealights.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please include your order number and, for damaged items, clear photos of the damage to the product and packaging. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.

9. No Shipping to Restricted Countries

Due to various international regulations and logistical limitations, we are unable to ship to certain restricted countries. If your country is on this list, you will be notified during the checkout process. We apologize for any inconvenience this may cause.